Questions to Ask a Credit or Debt Counseling Agency
- Will you send me information on your agency and programs?
- Do you pay referral fees?
- What should I do if I cannot afford the minimum payment?
- What kind of training do you have that makes you qualified to assist me?
- What kind of security measures do you take to protect my information?
- Can I get up-to-date, regular reports of the status of my accounts?
- Will you help me with all my debts?
- How often do you pay creditors?
- Is there a mandatory up-front fee?
